Privacy Policy

Effective Date: 27.08.2025
Last Updated: 27.08.2025

At Vivir by Sofia, your privacy is very important to us. We are committed to protecting the personal information you share with us when exploring, booking, or inquiring about travel services. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and travel preferences.
Booking Information: Passport details, emergency contact information, and special requests (dietary, accessibility, etc.) when required for travel arrangements.
Website Data: Non-identifiable data such as browser type, IP address, and site usage statistics, collected via cookies or analytics tools.

How We Use Your Information

We use your information to:

Provide and manage travel services and bookings.
Communicate with you about your inquiries, reservations, and updates.
Personalize your travel experience.
Improve our website and services.
Comply with legal or regulatory obligations.

Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

Trusted travel partners (such as airlines, hotels, and tour operators) to fulfill your bookings.
Service providers assisting in payment processing, website hosting, or communications.
Authorities or legal bodies if required by law.

Data Protection

We take appropriate security measures to protect your information against unauthorized access, disclosure, or misuse. While no method of transmission online is 100% secure, we are committed to applying industry-standard safeguards.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data, where applicable.
Opt out of receiving marketing communications at any time.

To exercise these rights, please contact us at [Insert Email Address].

Cookies

Our website may use cookies to enhance browsing experience, analyze site usage, and improve functionality. You can disable cookies in your browser settings, though some features may not work as intended.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Vivir by Sofia
Email: sofia.jauregui@hotmail.de
Phone: +4915170422062